Positive Client Experiences
How important is it to received positive client feedback? My view is that you should aim for 10/10 every day. For any business it's essential to understand your clients’ needs, expectations and company goals. Ask [...]
Blog: Franchise Formula for Growth, Key to Success
In franchising like most businesses there are multiple touchpoints to enable an organisation to achieve its goals. A clear strategy and plan, the right structure and people skills and relevant experience plus an engaging customer [...]
Case Study, Franchising an Established Business for Growth
Case Study: Business Franchise, A Client’s story for franchising their business for growth CONTACT: Kathryn Orange TFL Group Ltd, Franchise & Business Consultancy Client: Budget: £40k - final cost 75% Cost Saving Client Actual: £10k (Inclusive spend to [...]
Business Change – How easy is it to spot the gaps to success?
In business it’s important to consider our next steps and change to either improve what we do, create something new or change direction. It’s not easy to do this but it’s essential to spot the [...]
Be Different, how, what, who?
In business we all know it’s critical to be different! Agree? – Yes, then if you do, you will understand how sometimes you just don’t have the right resource to deliver new ways of working or [...]
Post Business Exit & Acquisition Success story
We often hear following the exit of a business owner failure stories of how a process went wrong. This is not always the case because of the sensitivity of an acquisition therefore success stories are [...]