Positive Client Experiences

By |December 30th, 2018|Blog|

How important is it to received positive client feedback? My view is that you should aim for 10/10 every day. For any business it's essential to understand your clients’ needs, expectations and company goals. Ask for Testimonials too so that you can fully understand what clients like about your service. 3 points everyone should consider [...]

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Blog: Franchise Formula for Growth, Key to Success

By |November 16th, 2018|Blog|

In franchising like most businesses there are multiple touchpoints to enable an organisation to achieve its goals.  A clear strategy and plan, the right structure and people skills and relevant experience plus an engaging customer model and ways of working just to name a few.  However, in the franchise industry one of the critical areas [...]

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Case Study, Franchising an Established Business for Growth

By |November 13th, 2018|Blog|

Case Study: Business Franchise, A Client’s story for franchising their business for growth CONTACT:     Kathryn Orange TFL Group Ltd, Franchise & Business Consultancy Client: Budget: £40k - final cost 75% Cost Saving Client Actual: £10k (Inclusive spend to Franchise the business) Context: A 15-year old cleaning business with a loyal customer base and ways of working was ready to grow [...]

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Business Change – How easy is it to spot the gaps to success?

By |September 26th, 2018|Blog|

In business it’s important to consider our next steps and change to either improve what we do, create something new or change direction.  It’s not easy to do this but it’s essential to spot the gaps in the business today and Change. If you think about the last time you were starring out into space [...]

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Be Different, how, what, who?

By |July 25th, 2018|Blog|

In business we all know it’s critical to be different! Agree? – Yes, then if you do, you will understand how sometimes you just don’t have the right resource to deliver new ways of working or your current team are just too busy. Be different is about looking outside of your immediate team and business to [...]

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Post Business Exit & Acquisition Success story

By |June 26th, 2018|Blog|

We often hear following the exit of a business owner failure stories of how a process went wrong.   This is not always the case because of the sensitivity of an acquisition therefore success stories are not written about.  Importantly, there is always consideration for the changes that are underway and confidentiality. Post-acquisition and before exit [...]

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Strategic Thinking & Business

By |April 27th, 2018|Blog|

In business it’s essential from my view that you have a direction to transition your business from Todayto a Future and positive business change.  Importantly, aligned to your own specific business needs. In business typically, you would have a Strategy, Objectives and a Plan.  To enable all of this to be delivered the team in [...]

Franchise your Business – preparation with 5 Steps to success

By |March 28th, 2018|Blog|

Franchise your business and essential preparation starts with an expectation that you fully understand all of the touchpoints of your business model. Listed below are 5 easy steps and tips to support you in building a viable business proposition for others to buy into including your successful ways of working. Customers How exclusive is your [...]

OWNER MANAGED BUSINESSES, Boardroom Challenges/Opportunities, be ahead

By |March 2nd, 2018|Blog|

Definition of an Owner Managed Business is defined as businesses where the owners, family members or shareholders are involved in the day-to-day decisions and activities of the entity or are directors of the company. For owner, managed businesses its essential time is allocated to work on the business to understand today, future, profits, your team [...]